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Updated January, 2023
Next, set the new water heater onto the drain pan, directly beneath the water supply lines. FIX: Check for connection/breakage of wires, corrosion or frozen connectors, fan motor covered with the dust, burn marks on the computer board. Smith Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. Replace both the insulation and the upper access panel. They may also qualify for rebates and tax incentives. Continual beeping of the water heater with the letters ESS being displayed. But had a similar situation. People only need to check for the right setting on the computer board of the water heater. If this mode gets activated, the vacation timer will be displayed. It occurs if there is a problem with your homes electric wiring or circuit breakers. And lastly, you can replace the existing anode rod with a specialized zinc rod to eliminate odor. Model number 2. Code 05: The bypass servo has malfunctioned. Push the pipe into your fitting and then tighten the nut. The water pressure should be between 50 and 60 PSI. Any ideas? So far replacement has been covered under warranty, but I don't want to have to get a replacement every year. Reveal the meaning of every AO Smith Hybrid Water Heater error code. Basically, this type of problem happens due to a faulty air pressure switch or vent system. Before inspecting for leaks, turn the unit off. Follow the process below to install an electric water heater the correct way. Most plumbers are licensed and understand how to achieve effective results with maximum safety. Plus, the sound of the heat compressor running is also normal. Powered by the high performance Ann Fill the tank if there are no leaks. Many reasons cause your water heater to heat the water excessively. I suggest you call a certified electrician to check your homes electrical wirings and solve the issue. Partner: GE Appliances -- Louisville, KY. DOE Funding: Phase 2 - $999,680; Phase 1 - $149,856. My hybrid water heater is displays code EPL. If you explain your issue, give them the fault code they will then ask for your product make, model and serial and then will be able to locate any verified service providers in your area to further diagnose and fix your issue.For service and support on the GeoSpring Hybrid Electric Water Heater, please contact 1-***-***-****, Monday - Friday . There are water heater installation codes at the national and local levels to ensure correct installation and everyones safety. FIX: Check if the condensate drain is installed on the vent collar of the heater. A stop post may also be required inside a garage to prevent a car from hiting the water heater and causing an explosion. So, keep reading. Smith Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. Follow the below steps to erase those error codes from the display: If the error codes return, you must replace the thermistor. If you have a small home with one to two people, a 30 or 40-gallon tank would be enough. CODE: 11 (111), Three timesPROBLEM: The ignition failure. A water heater permit typically costs between $20 to $100. Smith water heater? Fourthly, ensure there is no leak in the plumbing system. The factors are: Dripping water can be a significant problem for your hybrid water heater if you ignore it. Yrs old. Increased size. Smith water heater? My new AO Smith 80 gallon hybrid runs on hybrid continuously for no apparent reason. Finally, install the thermostat professionally if it doesnt fit against the tank snugly. Related Pages:home pool heater service, water heater service in my area, home pool heater installation, water heater contractors, local water heater services. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. . And like other electric water heaters, AO Smith also features a high-limit switch or electric-cut-off button. To solve & clear the error message, turn the power off to your water heater first. Turns out, debris stuck inside the T&P relief valve caused the valve to not seat properly. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. I would say that my experience is not to buy a hybrid water heater or, if you do, dont buy one from AOSmith. Allow water to run for about three minutes to empty debris and air from the tank. Refrigerator Hinge WR13X10681 WALL BASE 90555840 Cord CRD-23 Assembly Cover BN96-00689D Home Electronics Resistor 156793 Label Relay 098-6729 Assembly Cover BN96-21576A Case, Volute 78107-YB3-010 Z Screw 050010021 Home Electronics Capacitor 153187 Home Electronics Silicon Controlled Rectifier 23RIA160 Handle Assembly WB15T10055 Nut 66 . We and our partners use cookies to Store and/or access information on a device. And this will reset the water heater successfully. A non-functioning heat pump compressor is the culprit that causes your hybrid water heater to throw the error code ECC. Solicitation Topic Code: 03c. how to fix the Vaughn Water heaters common problems, 5 Common Cat Behaviours And What They Mean, No Hot Water section from AO Smith Hybrid Water Heater Troubleshooting, temperature drip section from AO Smith Hybrid Water Heater Troubleshooting, Rheem Water Heater Not Heating [Reasons + Solutions], How To Reset Rheem Tankless Water Heater [2 Easy Methods], Noritz Tankless Water Heater Making Loud Noise [Reasons + Solutions], American Standard Water Heater Pilot Wont Light [Reasons + Solutions], Ecosmart Tankless Water Heater Tripping Breaker [Reasons + Solutions], Water heater exceeds the capability of hot eater pattern, Restore unit power and check the tripped breaker or blown fuse. In this case, the solution is simple. Put your heater in a drain pan. Consequently, the T&P relief valve will drip water. Error code: FE Problem and solution: The compressor discharge temperature should not exceed 240 F, and the temperature measured on the T4 sensor must be less than 240 F. Also, there should not be any fluid leak from the compressor. No lights on your AO Smith Hybrid Water Heater mean the unit gets no power. Smith HSE-SES-015 User Manual, Water Heater A. O. Smith HSE-SDS User Manual, Water Heater A. O. Smith HSE-HNS User Manual, Water Heater A.O. Fold away the insulation to access the ECO or reset button. Having tried a few things, finally got a company rep. (nice fellow, and competent) out to look at it. How Much Space Do You Need Around A Water Heater? To install a water heater, you are required to have at least one permit. Smith Water Heater Error Codes Appliance Helpers 3.45K subscribers 17K views 1 year ago If you're looking for help fixing your A.O. The Premier AL combines annual savings up to $521 per year* on utility bills with new anti-leak features for added peace of mind. Smith Water Heater, look no further! However, when water demand is at its peak, it reverses to the standard electric resistance heat generating technology. The Uniform Plumbing Code (UPC), section 510.5 says In seismic zones 3 and 4, water heaters shall be anchored or strapped to resist horizontal displacement due to earthquake motion. Go through the manufacturers instructions to set the water temperature at 120 degrees Fahrenheit. All Right Reserved by FIREPLACEHUBS. I just installed a A O Smith 900 hybrid Hot water tank. Continue with Recommended Cookies. Our comprehensive A.O. And lastly, check the air filter of your hybrid water heater. Does the Installation of AO Smith Hybrid Water Heater Costs More? Smith HSE-SBS-015 User Manual, Water Heater A.O. Keep opening the hot faucets until all the air gets expelled out of the water heater. Your AO Smith Electric Water Heater will throw the error codes E10, E11, E12, and E13 either for an open inlet temperature sensor or open thermistor. This tankless water heater has an alarm that goes off if it faces various problems. There may be some insulation covering the reset button. Save my name, email, and website in this browser for the next time I comment. How do I reset my A.O. In fact, it is the most savings to set the water heater to the Heat Pump mode. Manufacturers, come out with all the new equipment you want, I won't buy it. Copyright 2020 - 2022 | All rights reserved. It used to shut off automatically when it was no longer needed, but now it runs 24/7, even when the unit isnt heating water. What is a hybrid water heater? Turn the electric power to your water heater off at the circuit breaker. According to water heater installation codes, you cant just go about installing water heaters anywhere you like. I am starting to believe that the hybrids are made by one company no matter the brand name. We and our partners share information on your use of this website to help improve your experience. Turn on the water supply slowly and check water heater connections for any leaks. Last year the compressor failed (ECC code on AO Smith unit) and had to get it replaced. 1 x front panel audio header. For instance, you can only install a water heater in Texas if you have an installation permit. L. L Level P. LA Level Alarm PA Pipe Anchor. Is there leaking from the heat exchanger? Otherwise, it will burn the heating element. Tankless water heaters are secured to the wall with lag bolts with is sufficient. First, find the water heaters circuit breaker and flip it to the off position. A few weeks ago the HPHW had an ECC error code on the display. Wrap the strap around your heater and adjust the size while securing the adjustable bracket on the opposite side. Afterward, towel-dry the air filter. It occurs due to: First off, I recommend you inspect both the cold and hot water at a sink to ensure the lower pressure is only on the hot water side. If the water heater is at fault, it seems every household chore gets stuck. Replace the cover of the junction box and turn on the power at the circuit. He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. Next, use a multimeter and place its probes between the two screw terminals on the upper heating element. Smith Elite Jaguar HSE-SNJ-015 User Manual, Water Heater A.O. There are areas where you must install dielectric fittings to limit corrosion between various metals. I have been reading about heat pump water heaters. Never reuse an old valve. On gas water heaters the lower strap must be 4 inches above the thermostat. So, check the previous chapter again. If you notice leaks, shut off your supply and then tighten the connections. The valve might be in the box, or you might have to buy one separately. What I recommend you is- first verify whether the unit is in vacation mode or not. Hope, you will get the solution. Do you now know for which problems you need the AO Smith Water Heater Troubleshooting guide? Below, I will disclose the meaning of those error codes and show you the way of erasing them. Turn on the water heater circuit breaker. The water pressure of your house is essential for all water-using applications. December 19, 2020. AO Smith Hybrid Water Heater Troubleshooting [7 Easy Solutions]. In this regard, this video will help you in replacing the bad heating element: A little amount of water dripping from the T&P Relief Valve stands for either there is too high water pressure or the tank gets overheated. Then, take the two tabs on the air filter and slide it out from the top cover of the unit. 7.5.1 Space Heating and Service Water Heating. Next, check the water temperature point and adjust the temperature if needed. So, what you need to do is- just replace the lower heating element. HPS10266H045DV - ProLine XE AL Smart 66 Gallon Residential Hybrid Electric Heat Pump Water Heater - 10 Year Warranty VIEW PRODUCT. Still ran out of hot water after 1 30 min shower technician was out to today turned on high demand no change help. I have a large house with recirculation, and have had 6 A.O. It is something that you should avoid at all costs. Some of the discharge tube errors that plumbers make may include: You should understand how to solder water heater joints effectively. If you dont follow installation codes, you risk your water heater exploding. HPS10280H045DV - ProLine XE AL Smart 80 Gallon Residential Hybrid Electric Heat Pump Water Heater - 10 Year Warranty VIEW PRODUCT. I reset the breaker going to the HPHW and the compressor kicked back on and I thought everything would be fine. For a better experience, please enable JavaScript in your browser before proceeding. This is a complete guide on AO Smith Hybrid Water Heater Troubleshooting. The electric water pump heater pulls heat out of the surrounding air and discharges it at a higher temperature into a water heating tank. EoF stands for condensate management. On the other hand, if the lower pressure issue is the result of a melted dip tube, you must replace it. : 03c. Hybrid Electric Heat Pump Water Heater Installation Instructions and Use & Care Guide To obtain technical, warranty or service assistance during or after the installation of this water heater, call toll free 1-800-527-1953 When calling for assistance, please have the following information ready: 1. When the water leaks out of any place from the water heater, the leak sensor senses it and notifies you by throwing the fault code E04. How long does the fan run afterStart up. Mark and then cut your pipe to remove any burrs. Finally, turn on your water heater and you can see the error code is gone. Before you mess around with installing a water heater, it is crucial to do everything to code and acquire the proper permitting. Before doing so, dont forget to check the wiring attached to the control board. You can rinse and replace your aerator. Lastly, check the water heater supply valve. The probable causes for this problem are: When your heater doesnt supply hot water, it has no use for you. An inline pressure gauge is also essential for pressure monitoring. If your AO Smith Electric Tankless Water Heater throws the error code E51 or E52, understand the user interface lost its connection with the control board. In short, you dont need to take any corrective actions. If after 3 or 4 years it looks good maybe I will give it a try. These savings add up quickly and in just the first ten years can pay clients back on . Though resetting the unit will fix and clear the error code, you must figure out whats overheating the water. Attach the hoses after that. If you pay more for a larger tank, you might end up saving more money in the long term. Tags . Flip it to the "off" position. If not directed the to the exterior, the pipe should stop 6 inches from the garage floor. Generally drain pans are not required in garages or unfinished basements. Use a ratchet and socket to secure one end of the strap to your stud. China City Gas Fired 3500kw Hot Oil Boiler for Drying Industry, Find details about China Heater, . It also limits the gas/energy used to heat water. Your AO Smith Water Heater will throw the error code E04 when it detects moisture or leak in the heater. In condos and apartments, your drain pan will likely pipe to a 3 inch drain pipe that directs water outside. If there is no problem with the air pressure, check the sensing tube which leads to the air pressure switch and make sure that it is not damaged and attached correctly. FIX: Debris on the thermistor, loose or broken wire connection. If yes, then we succeed in achieving our aim. If you live in a seismic zone, earthquake strapping is a very important part of your water heater installation. Just turn on a hot water faucet and let the water run for several minutes. You can easily solve this issue by taking the steps I will mention in the below how to fix section. I have had similar experiences with these units. Just hire a certified technician to do this for you. Then, disconnect the thermistor and reconnect it. CODE: 331, Two timesPROBLEM: Mixing thermistor failure. FIX: See error codes 111 and 121. The TPR valve usually discharges water from time to time. Third, identify the two power wires- the power wires and the ground wires. Anyone have any thoughts on what this could be? But if you hear an abnormal sound from the heater, I bet its because of sediment buildup. Replace the insulation and the upper access panel. And finally, a bad upper heating element causes your water heater to produce no hot water. Related Error Code Pages:A.O. Having unpermitted work can lead to legal problems. FIX: Check is the Hi-limit switch properly functioning that there is no loose or broken wire connections, no soot on the flame rod or damaged computer board. Memory - Dual Channel DDR4 Memory Technology - 2 x DDR4 DIMM Slots - Supports DDR4 non-ECC, un-buffered memory up to 3200 - Supports ECC UDIMM memory modules (operate in non-ECC mode) . Related Price Pages:A.O. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Hi, I have just installed my AO hybrid water heater and nothing is showing up on the display. Thanks guys project for tomorrow, I guess. You can read this article on Rheem Water Heater Leaking. While installing a water heater, you must make sure that you do everything according to the set standards and codes. Consequently, the hot water supply falls off. In other words, when the sensor senses the water temperature is too high, it will throw this error code. And then, use the wrench to secure the thermistor properly. You might be wondering what the letters on your water heater mean. Smith water heater? 2 x addressable LED strip headers. How To Reset AO Smith Hybrid Water Heater? So, read the guide thoroughly to detect and fix your hybrid water heater problems instantly. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Third, identify the two power wires- the power wires and the ground wires. Very simple. Therefore, you should always have a fully functional drain pan in place. At all times, the shutoff switch should be visible from the location of the heater. Now, turn the electric power on to your water heater. However, youll need fewer skills and knowledge to replace an existing water heater than install a brand new one. The permit assists you in installing the heater according to local codes and safely. Related Parts Pages:A.O. Remove the top panel cover on the side of the unit by removing the screws that hold it in place. Secondly, you will get no or insufficient hot water if you activate the vacation mode. Finally, fill the water tank with water. If your water heater is installed in the living space or attic, a water heater pan is required. Repeat the process until the links become secure. CODE: 10 (101), Five times PROBLEM: Warning for the "991" error code. Fortunately, I broke down every common error code your AO Smith Electric Water Heater shows. CODE: 10 (101), Five timesPROBLEM: Warning for the "991" error code. We don't tend to provide any plumbing advice or any advice that should come from a certified professional. Like other heat pump water heaters, AO Smith Heat Pump Water Heater uses the ECC or transformative solid state technology to reduce the energy usage. There is a chance that the heater didnt come with a T&P relief valve. Here you are Dorothy AO Smith code 991 Solution for error code 991 Check the gas type of the water heater. He obtained his Bachelor of Science degree from the University Of Texas at El Paso. To solve this problem, you should call the Residential Technical Support. Error Code 10 (101) Five Times Plus, check the vent pipes for the blockage and ensure that the airflow is normal. If needed, adjust the thermostat setting. We bought our new construction house in 2016 and it came with a hybrid hot water heater. Smith Water Heater Error Codes. A faulty code E06 on your AO Smith Water Heater stands for too hot water temperature. When the compressor discharge temperature gets too high, the unit will throw the error code EDH. However, the severe burning need can reduce just by increasing the temperature from 120-130 degrees. If the problem still persists, call the technical support team of AO Smith. Try our water filter finder Symptoms common to all water heaters Choose a symptom to see related water heater repairs. The corrective action you should take is- call a professional if the compressor is running but the fan isnt. At the lower point, a minimum of four (4) inches (102mm) shall be maintained above the controls with the strapping. Washington, Oregon and California are all seismic zones 3 or 4. Its likely the heating element gets shorted if the T&P relief valve releases a large amount of hot water. the room. If the T&P relief valve is still dripping, you must hire a qualified plumber to replace the valve. CODE: 711, One timePROBLEM: Gas solenoid valve drive circuit failure. The . If you notice any other issues except the above which are creating a problem in your water heater, quickly inform us. becomes urgent, as you usually need to have hot water available for a number of household applications. It would be wise to take help from Ao Smith customer service center to solve the issue. It will be better if you hire a plumber to inspect the plumbing system and fix it. ecc code on hybrid water heater. Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. At the same time, only 550 watts requires in the heat pump. This is exactly where the thermistor is located, depending on models: Once you locate the thermistor, detach the thermistor wires from the control board. Need advice powering immersible heaters with solar. Turn off electric power to the unit at the circuit breaker. It requires electricity consumption in 1.2 kilowatt-hours. Write a review. Your local areas ordinances and codes detail the specifics of installations. Slide the compression ring and nut onto the pipe. Open a nearby hot water faucet to let the air out. Related Repair Pages:A.O. The consent submitted will only be used for data processing originating from this website. Lastly, check the manual and ensure you meet the requirements in installing the heater in a confined space. Use a flat head screwdriver to unscrew the upper access panel. Below, well look at water installation codes that you must comply with if you want your water heater to function effectively. JT Joint OVHD Overhead. Compression read more Jacob Max Contractor High School or GED 433 satisfied customers I have Pro Terra Prestige hybrid ware heater installed this On the other hand, the copper or green is the ground wire. 75. Unfortunately, its not a DIY task. FIX: Check for connection and wire breakage or computer board failure (burn marks). This is an in-depth guide on AO Smith Water Heater Troubleshooting Codes. Inspect the environment around the water heater. Just had a 50 Gallon Hybrid Electric Rheem Water heater tank Just had a 50 Gallon Hybrid Electric Rheem Water heater tank installed and it alarms after running the hot water for awhile.. 35k. Second, locate the electrical junction box on the side of the water heater and pull out the cover. Also, if, for any reason, water flow drops below 0.4 GPM, the water heater shuts down. Thermostat Parts Valve & Float Parts. Smith Water Heater Repairs. Setting your water heater to a higher temperature like 140 can kill the bacteria that causes smell. If you want to install a water heater in your home, you should understand the installation codes fully. EPL indicates low voltage. And the reason is the thermistor gets shorted electrically. Fourth, turn the circuit breaker on and check the two power wires using the non-contact circuit tester. If the error code re-appears, replace the thermistor. Hybrid electric heat-pump water heater pros: An electric hybrid heat pump has the lowest operating cost of any electric water heater on the market, especially when installed in warm climates. Once the drain water is clear, close . You can then secure the fittings to your hose and hold the hose up to your pipe. Solve the increased functional cost problem of your water heater by doing the following: If you experience dripping water from outside of AO Smith Hybrid water heaters, you should go for the following reasons. Generally, a non-functioning thermostat, shorted heating element, and an unfit thermostat against the tank are the culprits that cause the water temperature of your heater too high. Thirdly, inspect the water connections and ensure they dont get reversed. A healthy heating element should give a reading between 5 to 25 Ohms. Ensure you shut off the electric supply to your water heater. Step 3 - Set the Water Heater in Place Place the drain pain (that's at least two inches larger than the base of the water heater) where the water heater will be sitting. Our comprehensive State Water Heaters Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. Scale buildup on the heating element or on the bottom of the tank is one of the common reasons that can throw a wrench into work. The soldering includes: You should hold the torch in the correct places. Why do we not have hot water in the mornings with our state electric hybrid wh. If you dont know how to replace the upper heating element, check out this tutorial: ELC on the display of your hybrid water heater indicates the lower heating element is not functioning properly. . Always assess how many people live in your home and choose a tank size that fits your needs. Too Hot Water 5. Black/black or black/red are the colors of power wires. When the air filter of your water heater gets dirty, it will alarm the error code SF on the display. A water heater leaks from different places like from the top, bottom, and side. What does ECC code mean A.O. Turn on a hot water faucet inside the home to drain the tank faster. Though the brand is different, it will help you a lot in finding the leaking point. CODE: 32, 321, Two timesPROBLEM: Inlet thermistor failure. Then, find the source of the water leak. 10 Digit product number 3 . This chapter will describe the meaning of a specific error message your AO Smith Electric Tankless Water Heater throws. Turns out, ensure you dont set the thermostat too high. Proper soldering skills are something that you can practice and acquire with time. We live in northern New England and it's installed in our unheated basement. You can easily go to your local building or planning department to ask for one. I repair heat pumps all the time. Published by at December 18, 2021. . Fortunately, you dont need to tense if the display shows these codes because its normal. Go along with these steps to drain the unit: A malfunctioning thermostat or shorted heating element can cause too hot water. Lead Performer: Xergy -- Seaford, DE. However, whether you need one depends on your location and the type of heater you intend to install. Why Is My State Select Water Heater Not Heating Water? The following tutorial will help you in replacing the dip tube on your AO Smith Hybrid Water Heater: You can also read: Rheem Dip Tube Replacement. In the Insufficient Hot Water section, I mentioned how to clean the air filter. Smith Water Heater Troubleshooting. Second, turn on a hot water faucet anywhere in your house to let the air out of the waterline. Just choose an heating mode like the hybrid mode or the electric mode to deactivate the vacation mode and get hot water from the unit. You should inspect the heating element electrically.
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